Privacy policy

Here is your fully revised Privacy Policy, rewritten to reflect SakhiVeda as an independent entity, with updated company information, branding, domain (www.sakhiveda.in), and email address (care@sakhiveda.com). The language is polished to suit legal and professional use on your Shopify store:

Privacy Policy – SakhiVeda

Last Updated: [Insert Date]

1. About this Policy

1.1. SakhiVeda (hereinafter referred to as “We,” “Our,” or “Company”) is a company incorporated under the Companies Act, 2013, with its registered office at [Insert Registered Office Address].

1.2. The Company owns and operates the website https://www.sakhiveda.in (hereinafter referred to as the “Website”) for the purpose of offering Ayurvedic wellness products developed and manufactured by the Company.

1.3. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information (PI) when you use our Website and services. It also informs you of your rights with respect to your personal data.

2. Scope and Applicability

2.1. This Privacy Policy is governed by and construed in accordance with Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, along with any amendments and rules thereunder.

2.2. This Policy must be read in conjunction with our Website’s Terms of Use.

3. Definitions

  • Account: A unique profile created by you to access and use our Services.

  • Consent: Your informed and voluntary agreement to the processing of your personal data.

  • Minor: Any individual below the age of 18 years.

  • Personal Information (PI): Any data that identifies an individual either directly or indirectly.

  • Services: Ayurvedic products and related services provided through the Website.

  • Service Providers: Third-party entities engaged by us for operational support including logistics, payment gateways, marketing, etc.

  • Usage Data: Data collected automatically based on user interactions with the Website.

  • User/You/Your: Any individual accessing or using the Website.

4. Collection and Use of Personal Information

When you use our Services, you voluntarily provide us with personal information such as:

  • Your name, phone number, and email address (e.g., for creating an account or booking consultations).

  • Shipping address (for product delivery).

  • Health-related concerns (if voluntarily shared during consultation).

  • Transaction records (excluding financial details — we do not store payment card information).

We use this information to:

  • Fulfill your orders

  • Provide personalized consultations

  • Send transactional updates

  • Improve our products and customer experience

5. Sharing and Disclosure of Personal Information

5.1. We do not sell or rent your personal information.

5.2. We may share your data under the following lawful circumstances:

  • Third-Party Service Providers: Including payment processors, logistics partners, and marketing tools.

  • Legal Obligations: If required by law enforcement or judicial authorities.

  • Business Transfers: In the event of a merger, acquisition, or transfer of assets.

6. Your Rights and Choices

6.1. You have the right to know how your data is used and to request:

  • Access to your data

  • Corrections to inaccurate information

  • Withdrawal of consent

  • Deletion of your PI (subject to legal and contractual obligations)

6.2. You may exercise your rights by writing to us at care@sakhiveda.com.

6.3. Withdrawal of consent will not affect prior processing but may impact your ability to use certain Services.

6.4. You may opt out of promotional emails at any time by clicking the unsubscribe link at the bottom of each communication.

7. Information Security

We implement reasonable technical and organizational safeguards to protect your PI. However, no method of online transmission or storage is 100% secure. You share your data with us at your own risk.

8. Children’s Privacy

SakhiVeda does not knowingly collect personal information from individuals under the age of 18. If you believe your child has shared information with us, please write to care@sakhiveda.com to request deletion.

9. Cross-Border Data Transfers

Our processing of your data is limited to operations within India, unless you are accessing our Website from outside the country. In such cases, data may be processed to provide the requested Services in compliance with Indian laws.

10. Third-Party Links and Social Media

10.1. Our Website may contain links to external websites or platforms. These are governed by the respective platform’s privacy policies.

10.2. If you choose to connect with us via social media (e.g., WhatsApp, Instagram), any PI shared will also be subject to that platform’s privacy terms.

11. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be communicated on this page, and where appropriate, via email or WhatsApp. Please review this page regularly for the latest version.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact:

📧 Email: care@sakhiveda.com
🌐 Website: www.sakhiveda.in

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